Terms and Conditions
Refund Policy
At ITZ LLC, we stand behind the quality of our products and are committed to ensuring your satisfaction. If, for any reason, you are not completely satisfied with your purchase, we offer a 100% money-back guarantee under the following conditions:
Eligibility for Refund:
To qualify for a refund, you must return the unused portion of the product. The product must be returned in its original packaging, and the return must be initiated within 30 days of the purchase date.
Return Process:
To begin the return process, please contact our customer service team at info@itz.com and supply us with the tracking number of return package and how much of the unused portion will be sent.
Shipping Costs:
The customer is responsible for all shipping costs associated with returning the product. We recommend using a trackable shipping method to ensure the safe and timely return of your item. ITZ LLC is not responsible for any items lost or damaged during the return shipment.
Processing Your Refund:
Once the returned product is received and inspected, we will process your refund within 7-10 business days. The refund will be issued to the original payment method used during the purchase. Please note that depending on your financial institution, it may take additional time for the refund to be reflected in your account.
Non-Refundable Items:
Products that are fully used, or returned after the 30-day window are not eligible for a refund.
Contact Information:
If you have any questions or need further assistance with your return, please do not hesitate to contact our customer service team at info@itz.com.
We appreciate your business and are here to ensure that your experience with ITZ LLC is exceptional.
A Legal Disclaimer
Disclaimer: The products and statements made on this website and any affiliated materials have not been evaluated by the Food and Drug Administration (FDA). The products offered by ITZ LLC are not intended to diagnose, treat, cure, or prevent any disease.
Consultation: Before starting any new supplement regimen, it is advised that you consult with a healthcare provider, especially if you have any pre-existing conditions, are pregnant, nursing, or are taking any prescription medications. The information provided by ITZ LLC, including but not limited to text, graphics, images, and other material, is for informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment.
Usage: ITZ LLC supplements should be used only as directed on the label. Do not exceed the recommended dose. If you experience any adverse reactions, discontinue use and consult your healthcare provider.
No Warranties: ITZ LLC makes no warranties or representations about the accuracy, completeness, or appropriateness of the information provided on this website or any related platforms. The use of any product, service, or information provided by ITZ LLC is at your own risk.
Liability: ITZ LLC, its owners, employees, and affiliates shall not be held liable for any direct, indirect, incidental, consequential, or other damages that result from the use or inability to use the products or services provided, or from any information obtained from the website or related platforms.
Third-Party Links: The ITZ LLC website and materials may contain links to third-party websites. ITZ LLC is not responsible for the content or privacy practices of these external sites and encourages users to read the privacy statements of any other site that collects personally identifiable information.
Changes to Disclaimer: ITZ LLC reserves the right to update or change this disclaimer at any time without prior notice. Any changes will be posted on this page and are effective immediately upon posting.
By using the ITZ LLC products or services, you acknowledge that you have read, understood, and agree to this disclaimer.
Privacy Policy
At ITZ LLC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, products, and services. By using our website or purchasing our products, you consent to the practices described in this policy.
1. Information We Collect
a. Personal Information: We may collect personal information that you voluntarily provide to us, including but not limited to:
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Name
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Email address
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Shipping and billing address
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Phone number
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Payment information (processed securely by third-party payment processors)
b. Non-Personal Information: We may also collect non-personal information about your interactions with our website, such as:
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IP address
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Browser type
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Device information
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Pages visited on our website
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Date and time of visit
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Referring URL
2. How We Use Your Information
We use the information we collect for the following purposes:
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To process and fulfill your orders
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To communicate with you regarding your orders, products, and services
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To provide customer support and respond to your inquiries
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To improve our website, products, and services
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To send promotional emails, newsletters, and special offers (you can opt out at any time)
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To analyze website usage and optimize user experience
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To comply with legal obligations and enforce our terms and conditions
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, including:
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Payment processors
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Shipping and delivery providers
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Email marketing platforms
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Data analytics providers
These third parties are required to maintain the confidentiality of your information and are only permitted to use it for specific purposes on our behalf.
4. Data Security
We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include secure socket layer (SSL) technology to encrypt sensitive information during transmission and regular monitoring of our systems for vulnerabilities.
However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Choices and Rights
You have the following rights regarding your personal information:
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Access: You may request access to the personal information we hold about you.
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Correction: You may request that we correct any inaccuracies in your personal information.
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Deletion: You may request that we delete your personal information, subject to certain legal obligations.
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Opt-Out: You may opt out of receiving promotional emails from us by following the unsubscribe link in the email or by contacting us directly.
To exercise any of these rights, please contact us at [insert contact information].
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and gather information about your usage patterns. Cookies are small files stored on your device that allow us to recognize your browser and capture certain information. You can choose to disable cookies through your browser settings, but please note that some features of our website may not function properly if cookies are disabled.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by ITZ LLC. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
ITZ LLC reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us